Loading...

Custom Software Security Best Practices: What to Ask Your Development Vendor

Aminah Rafaqat August 31, 2026 8 min read Software Development
Custom Software Security Best Practices

Key Takeaways

  • Ask for a stage-by-stage walkthrough of their secure software development lifecycle, not a general statement about caring about security.
  • Third-party code is a major source of critical security debt, so ask specifically how dependencies are inventoried, scanned, updated, and monitored.
  • AI-generated code needs the same security gates as human-written code; Veracode's 2026 benchmark found a 56% security pass rate.
  • Encryption, access control, secrets management, and monitoring should be defaults, not add-ons requested by the client.
  • Ask for proof of compliance certifications and a documented incident response plan before signing.

A practical question list for CTOs, VPs of Engineering, and technical founders vetting a development partner on real security discipline, not marketing claims.

Vetting a custom software development vendor on price, portfolio, and delivery speed alone leaves a major blind spot: security. A secure software development process should be visible before you sign the contract, not introduced after the first security finding.

That matters even more in 2026. IBM’s latest Cost of a Data Breach Report puts the global average cost of a breach at $4.99 million, a record high. IBM also reports that AI-driven attacks increased 56% year over year. 

At the same time, Veracode’s 2026 State of Software Security research found that 82% of organizations carry security debt and 60% carry critical security debt. 

The practical question for a buyer is not whether a vendor says it takes security seriously. It is whether the vendor can show you the controls, evidence, people, tools, and release gates that make that statement meaningful. This guide gives you the questions to ask and the red flags to watch for.

Why Vendor Security Practices Matter in Custom Software Development

When you outsource software development, you are not outsourcing only implementation. You are also relying on the vendor’s engineering practices, dependency choices, CI/CD controls, access management, testing discipline, and incident-response process.

The supply chain deserves particular attention. Veracode’s 2026 research says 66% of critical security debt comes from third-party code, while 62% of applications contain vulnerabilities originating from open-source libraries. Third-party flaws also have a remediation half-life of 358 days. 

That is why vendor due diligence should test the entire development lifecycle rather than asking a single question such as “Are you SOC 2 compliant?” 

A mature partner should be able to explain how it designs, tests, monitors, documents, and improves security throughout the project.

Ask About Their Secure Software Development Lifecycle

A secure software development lifecycle (secure SDLC) builds security into requirements, design, development, testing, deployment, and maintenance. NIST’s Secure Software Development Framework (SSDF) provides a practical set of practices that organizations can integrate into their existing SDLC. 

Ask the vendor to walk through the lifecycle stage by stage. You want to hear what happens in practice, who owns each activity, and what evidence is produced.

  • Where in the process do they run threat modeling, and who owns it?
  • Do they align their process with a recognized framework such as the NIST Secure Software Development Framework (SSDF)?
  • Is security a release gate, or a step that can be skipped under deadline pressure?
  • How do they document security decisions for audit purposes?

Vague answers here are a warning sign. A vendor with a mature secure SDLC can name specific tools and checkpoints. They can also name the person accountable for sign-off at each stage.

Ask How They Test Code Before It Ships

No single security test catches every problem. A mature application security program uses complementary controls.SAST analyzes source code for vulnerable patterns, DAST tests a running application from the outside, and SCA identifies vulnerabilities and other risks in open-source and third-party dependencies.

Ask which tests run automatically in CI/CD, which findings block a release, how false positives are handled, and what happens when a critical vulnerability is discovered after deployment.

Do not stop at the names of tools. Ask for evidence of the process: a sample security gate, a redacted scan report, the severity policy, or an example of how the team handled a critical finding. A vendor that can explain its remediation workflow is easier to evaluate than one that simply lists security products on a slide.

Ask How They Secure AI-Generated Code

If your vendor uses AI coding assistants, AI-generated code shouldn’t get a free pass through the normal development process. Veracode’s 2026 GenAI Code Security research found a 56% security pass rate in its benchmark, meaning roughly 44% of tested AI code-generation tasks produced code with a known vulnerability. The research covered more than 100 models and continued a multi-year benchmark of AI code security. 

Ask whether AI-assisted code is subject to the same code review, SAST, dependency scanning, testing, and release controls as human-written code. Also ask whether developers may paste confidential source code, customer data, credentials, or proprietary information into external AI tools.

  • Is there a written policy governing AI coding assistants?
  • Which AI tools and models are approved for development work?
  • How is AI-generated code identified or reviewed?
  • Does AI-generated code pass the same automated security gates as other code?
  • How are secrets, proprietary code, and customer data protected when AI tools are used?

Ask About Data Breach Prevention Controls in the Application

Secure coding is only one layer. Application and infrastructure controls reduce the likelihood that a vulnerability becomes a serious incident and can limit the impact when something goes wrong. 

IBM’s 2026 report identifies mismanaged secrets and keys, excessive privileges, and weak role management among factors that can increase breach cost. Ask the vendor how these controls are implemented in a typical build.

  • Encryption for data at rest and in transit, including key management ownership
  • Role-based access control and the principle of least privilege across environments
  • Secrets management, so credentials and API keys never live in source code.
  • Logging and monitoring that would actually surface an intrusion in progress
  • Software Composition Analysis (SCA) and dependency monitoring that can flag newly disclosed vulnerabilities in libraries already in use
  • Software Bills of Materials (SBOMs) for appropriate projects, especially where customer or regulatory requirements call for component visibility

If a vendor cannot answer these questions for a past project, treat that as a warning sign. A firm building a custom software product for you should default to these controls. They should not add them only when a client insists.

Ask About Compliance Certifications and Frameworks

Compliance evidence can strengthen vendor due diligence, but certification is not the same thing as application security. Ask what is actually in scope, when the evidence was issued, and which controls apply to the people and systems working on your project.

FrameworkWhat it signalsFollow-up Questions
SOC 2Independent examination of controls against the applicable Trust Services CriteriaCan they share the current report, scope, period covered, and any relevant exceptions?
ISO 27001An independently certified information security management systemIs the certificate current, and does its scope cover the services and locations involved in your project?
GDPR / privacyPrivacy obligations may apply when personal data is processedWhat is the data-processing role, where is data processed, and what contractual safeguards apply?
PCI DSSRelevant when the organization or service is in scope for payment-card requirementsIs the project in scope, and which responsibilities belong to the vendor versus the customer?

Businesses in regulated industries should treat this section as non-negotiable, not a nice-to-have. Our API DOTS security and technology guides cover similar fintech compliance patterns in more depth.

Ask About Their Incident Response Plan

Every vendor will eventually face a security incident somewhere in their client base. What matters is whether they have a plan, and whether that plan includes you. Ask them to describe their breach notification timeline and who on their team would contact you. Ask what evidence they would preserve for your own investigation.

A vendor that treats incident response as a hypothetical, rather than a rehearsed process, reveals how prepared they actually are.

A Quick Vendor Vetting Checklist

Ask AboutRed Flag Answer
Secure SDLC“We handle security case by case”
Code testing (SAST, DAST, SCA)Manual review only, no automated scanning
Third-party dependenciesNo inventory of libraries in production
AI-generated codeNo distinct review process for AI output
Compliance certificationsCertificates they cannot produce or that have lapsed
Incident responseNo documented notification, escalation, or evidence-preservation process
Secrets and accessShared credentials, hard-coded secrets, or broad production access
Supply chainNo dependency inventory, SCA process, or clear ownership for vulnerable packages
Security evidenceClaims compliance without providing current scope or evidence

Frequently Asked Questions

What is a secure software development lifecycle?

A secure software development lifecycle, or secure SDLC, integrates security practices into requirements, design, development, testing, deployment, and maintenance. NIST’s SSDF provides a recognized set of practices that organizations can integrate into their SDLC.

Why does third-party code matter for application security?

Modern applications rely heavily on open-source and third-party components. Veracode’s 2026 research reports that 66% of critical security debt originates from third-party code, making dependency visibility and remediation an important part of application security.

Should I ask my vendor about AI-generated code security?

Yes. AI coding tools are now common in development workflows. Testing found that AI-generated code introduced a security flaw in 45 percent of cases. Ask whether that code gets the same review as human-written code.

What compliance certifications should a software vendor hold?

SOC 2 and ISO 27001 are common baseline signals of a mature security program. Vendors handling payment data or EU personal data should also address PCI DSS and GDPR requirements directly.

How do I evaluate a vendor’s incident response plan?

Ask for their breach notification timeline and who would contact you during an incident. A documented, rehearsed plan is a stronger signal than a verbal assurance.

Building Something New? Vet Your Security Practices First.

Apidots helps businesses build custom software, AI platforms, and SaaS products with security considered throughout the development lifecycle.

Talk to Our Team

Research and standards used

This article was updated in August 2026 using current material from IBM’s 2026 Cost of a Data Breach Report, Veracode’s 2026 State of Software Security and GenAI Code Security research, and NIST’s Secure Software Development Framework. OWASP’s current Top 10:2025 remains a useful application-security reference. These sources support the data points and security-practice guidance above.

Related Reading

AI Data Privacy: Risks, Compliance & Protection Strategies

Top Web App Development Companies 2026

SaaS Product Development: Concept to Market Ready

We Build With Emerging Technologies to Keep You Ahead

We leverage AI, cloud, and next-gen technologies strategically.Helping businesses stay competitive in evolving markets.

Consult Technology Experts
Share Article:
Aminah Rafaqat

Hi! I’m Aminah Rafaqat, a technical writer, content designer, and editor with an academic background in English Language and Literature. Thanks for taking a moment to get to know me. My work focuses on making complex information clear and accessible for B2B audiences. I’ve written extensively across several industries, including AI, SaaS, e-commerce, digital marketing, fintech, and health & fitness , with AI as the area I explore most deeply. With a foundation in linguistic precision and analytical reading, I bring a blend of technical understanding and strong language skills to every project. Over the years, I’ve collaborated with organizations across different regions, including teams here in the UAE, to create documentation that’s structured, accurate, and genuinely useful. I specialize in technical writing, content design, editing, and producing clear communication across digital and print platforms. At the core of my approach is a simple belief: when information is easy to understand, everything else becomes easier. Reach me at amysbrew.com